Shipping policy
Shipping Policy
Last updated: 3 May 2026
How it works
All items are made to order.
After you place your order, it goes into production before shipping.
Production typically takes 1–3 business days.
Estimated delivery times (after production)
- Netherlands & Belgium: 3–6 business days
- EU (rest): 5–8 business days
- United States, United Kingdom & Canada: 5–10 business days
- Rest of world: 7–14 business days
These are estimates, not guarantees. Delays may occur due to customs, holidays, or carrier issues.
Shipping costs
Shipping costs are calculated at checkout based on your location.
-
EU, US, UK & Canada:
Free shipping on orders over €74.99
Standard shipping: €6.99 -
Rest of world:
Free shipping on orders over €99.00
Standard shipping: €12.99
Order tracking
Once your order ships, you will receive a tracking link by email.
Please allow 24–48 hours for tracking updates to appear.
Customs & import duties
For orders outside the EU, customs duties and import taxes may apply.
These charges are the responsibility of the customer.
We are not able to predict or control these fees.
Lost or delayed orders
If your tracking shows no movement for:
- 10 business days (EU)
- 20 business days (international)
please contact us.
If an order is confirmed lost, we will send a replacement at no additional cost.
Incorrect address
Please double-check your shipping address before placing your order.
We are not responsible for orders delivered to an incorrect address provided at checkout.
If you notice a mistake, contact us immediately. We’ll try to fix it before production starts.
Contact
Questions about your order?